The personal information we collect and how we use it
Trimble only collects personal information that You provide to us and personal information on how You use Trimble software products and services (online or offline) including Trimble Online Services, at our web sites such as concert.trimble.com and tekla.com and other applicable web sites (referred separately and jointly as ‘Online Service’) or at Trimble marketing and sales events. If You use the Online Service under the license of Your employer, university or other third party (“Organisation”) we may also collect Your personal information from such Organisations e.g. for license management purposes. ‘Personal information’ shall mean any information on You from which You are identifiable to Trimble or a third party. You are generally free to provide only such personal information that You determine. However, certain offerings will require that You provide specific data (e.g. for online support). You may be required to provide:
- E-mail address
- First name
- Last name
- IP address
- MAC address
- Other personal information, as applicable.
Trimble uses Your personal information, to improve Trimble’s services, contact You, conduct research, customize advertising and content for You to see, and to fulfill Your requests for products and services.
In certain areas of Online Service, your personal information will be searchable and viewable by anyone that accesses the Online Service. We may also publish de-personalized information and statistics of our users on an anonymous basis.
If You use Online Service, various communications within the Online Service will result in a transfer of personal information across international boundaries (as Trimble operates globally, our servers also reside in multiple locations, such as the EU, APAC and United States). Accordingly, by using the Online Service, You consent to the transfer of Your personal data to these locations.
You consent that we may, from time to time, share Your personal information within Trimble and with Trimble’s resellers, which may mean transferring the personal information within the European Economic Area and elsewhere, such as the United States. We will ensure that any such personal information transferred is appropriately protected and, where required, made pursuant to a contract or other measure providing adequate protection.
You can refuse to give us personal information
For certain areas of Online Service, Trimble requests registration information from You, and You are free to provide this personal information or deny the request. If You do not provide the requested personal information, You will not be able to access all of the Online Service.
We restrict access to your personal information
We do not distribute Your personal information to non-affiliated third parties without your consent. In certain circumstances Trimble may however provide Your personal information to third parties when we reasonably believe that we are required to do so by law. Additionally, You consent that Trimble may provide your personal information to Your Organisation, Trimble’s resellers and other business partners or service providers of Trimble for the purpose of providing you with information (including direct marketing), products or services. It is Trimble's policy to never sell your information to list brokers or agents for commercial gain.
Trimble will use Your personal information to provide You with better service in respect to Trimble’s products and services. Trimble may also provide You with information, including direct marketing, regarding the Online Service, special events and other products and services of Trimble or its business partners. These notifications and marketing may be in the form of e-mails or mailings. Trimble permits You to opt out from receiving marketing notices if You so request.
We are committed to children's privacy
We do not collect or maintain information at the Online Service from those we know are under the age of 15, and no part of the Online Service is structured to attract anyone under 15. If You believe that we have inadvertently collected such information, please contact us so we can take prompt action to erase the applicable information.
You can change and correct your personal information
If You are a registered user, You may access the personal information that has been recorded on the Trimble products and Online Service and update or correct Your personal information by logging in to your account. You also have a right to request Trimble to remove Your personal information. Such request to remove personal information may cause termination of Your account.
Cookies and other tracking technologies
In order to provide Online Service and improve the content of Online Service, Trimble tracks the amount of time You spend browsing the Online Service the pages You visited, and the Uniform Resource Locator (URL) click streams You use when navigating through the Online Service. Online Service does recognize Your domain name and may collect your MAC address, IP address or other persistent / non-persistent identifier and information on your operating system in connection with your use of the Online Service. Trimble also collects information on how you interact with Online Service.
Trimble tracks the use of the Online Service in order to measure user and company activity and the ranking of community members. The personal information collected in this context is also used to improve Trimble’s software and online services.
In certain areas of Online Services, we use the Snoobi, Google Analytics, Flexnet Connect and Trackerbird tools to better understand how our users interact with Tekla Online Services. You can opt out of Snoobi’s storing of information by clicking here, you can opt out of Google Analytics from here and you can opt out of FlexNet Connect using the options within our desktop software products.
Many web browsers present You with the option to prevent cookies provided by third parties. If enabled, the web browser will only allow cookies to be saved by the web service You are currently accessing. The option is accessible through the web browser’s settings (which option will prevent all third party cookies from functioning).
You can erase your web browser’s cookie cache through the web browser settings. Erasing a cookie will delete the unique identifier stored inside the browser cache along with the web usage profile attached thereto. Erasing cookie cache will not prevent the storage of new cookies in the future.
Illegal use of Trimble software
Trimble regards software piracy (as defined in the applicable laws) as criminal offence, and we view offenders accordingly. We do not tolerate illegal copies, usage and distribution of Trimble software products, and we pursue those who do so (both civilly and criminally) using all legal means available, including public and private surveillance resources. As part of these efforts, Trimble utilizes data monitoring and sourcing technologies to the maximum extent permitted by applicable laws to obtain and transmit data on the users of illegal copies of our software. This data collection is not performed on the users of legally licensed software from Trimble and its authorized distributors.
Protection of information
Trimble will take reasonable steps necessary to protect the information You provide to us. We continually review our security procedures and mechanisms to ensure that adequate protections are in place. Online Service may contain links to other web sites or show content linked from third party sources. Trimble is not responsible for the privacy practices, security, or content of these sites.
Trimble Solutions Corporation, April 2016