Tekla Maintenance

A global service with a local approach   

Tekla offices worldwide have support staff with industry knowledge on hand to help all customers on Maintenance should they encounter technical problems. Each helpdesk speaks the local language and understands the industry and standards for their region, making the support personal and more beneficial.

Localisation teams adapt the software to suit the standards, materials and requirements of the region. However, you can work with any environment regardless of your own geographical location.

Online support anytime

The extensive Tekla User Assistance is continuously available online for customers on Maintenance offering instructions, support documents and videos. On the Tekla discussion forum users share their best practices and techniques. Tekla developers follow and comment on the discussion forum, offering support and feedback.

More tools and most current versions 

With Maintenance, you have access to the most up-to-date version of Tekla Structures. We are a development-orientated company and work together with the industry on development. New versions improve productivity and allow you to achieve more.  

All new versions, updates, features and improvements, regional environment installations and service releases are included in Maintenance. You can update your software whenever you like or change back to an older version when a project requires.    

Maintenance also includes access to additional tools. Tekla Structures Extensions respond to local and user-specific needs in an agile way. 

Maintenance increases productivity

 

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Why Maintenance

  • Backs up your investment to Tekla software
  • Local, high quality user support
  • Latest up-to-date software and additional tools
  • Keep learning in user meetings, online videos, webinars and seminars
  • Tekla Structures Maintenance has no hidden costs

support - titan steel - open door, modelling and drawings - edit

The support and open door policy at Tekla UK is second to none and gave me vital confidence in the early days. The staff can't do enough to help. I honestly believe that if I had not invested in Tekla I would not have had the success I have enjoyed.
Ian Worthington
Titan Steel Projects Limited

support - the drawing office - quick uptake, good support

Having previously used other 3D modelling systems, within three months we were proficient users of the Tekla BIM software. On the occasions we need to contact Tekla for support, the staff are always able to help directly with our query or provide a solution very quickly.
Richard Callaghan
The Drawing Office (Chesterfield) Limited