Q. Where can I purchase licenses for genuine Tekla Structures software?
A. Only Tekla offices and resellers are authorized to sell Tekla Structures. You can find a list of authorized Tekla area offices and resellers here.
Q. After purchasing Tekla software, do customers have full ownership rights to it?
A. Individuals and companies do not actually own the software they buy but rather they actually lease the rights to use it. The level of usage depends on the licensing agreements.
Q. We have purchased a license for our company but can everyone use it?
A. Yes, anyone may use the software within the company and country it was purchased for. It may be installed on multiple computers but the number of users able to work with it at the same time is determined by how many licenses your company has purchased.
Q. Can our company office in another country use our purchased license(s)?
A. Yes, as long as you have purchased an enterprise license. Using a domestic license outside of the region it has been registered for use is not permitted.
Q. Can I sell or transfer my Tekla Structures license?
A. No, without prior written consent from Tekla it is not permitted to sell, loan, or transfer Tekla Structures licenses to any other person or company other than whom the software was originally licensed to.
Q. Can I buy a licensed copy of Tekla Structures from a company that no longer has a need for it?
A. Tekla software licenses are always sold for purchaser specific usage and are not possible to sell, loan, or transfer. Tekla Structures must be licensed only from Tekla offices or authorized resellers.
Q. Can an educational license be used for commercial purposes or training?
A. Educational licenses cannot be used in any for-profit situations including commercial use or commercial training.
Q. What should I do if I suspect that my software is an illegal copy?
A. Contact your local Tekla office or authorized reseller to discuss your concerns.
Q. How do I report suspected illegal software and why should I do it?
A. You may contact us confidentially via web form to report misuse. By reporting misuse you are helping to protect legitimate businesses and continued top quality development of the product.
Q. What are possible consequences for not complying with the license agreements?
A. License agreement infringements can carry consequences of various severities. If pirated software is used, the introduction of spyware, viruses, and other malware into your company network is a very real possibility. Other license compliance offenses could involve fines and penalties, litigation and its associated costs, loss of reputation and business, revoking of existing licenses, or even criminal prosecution in extreme cases.