Operation Management

Powerful application for controlling the district heating and water network in real time with functionalities to plan and manage service breaks

Operation Management enables managing the operational state of a pipe network. Based on network state data, the operational personnel can operate the pipe network, find out which customers are affected by operational changes and keep track of maintenance needs, such as leaking pipes and stuck valves.

The operational state is updated with near real-time feedback of state changes from field personnel. Real-time state of the network makes it possible to control of the correct order of actions. Analysis of past and upcoming service breaks enables statistics reporting. Service break information can be published on Internet Map Service and it can also be distributed using SMS and email.


Key benefits

  • Efficient and accurate fieldwork
  • Improved customer service
  • Regulator’s requirements for service break reporting fulfilled